Next steps

The owner shared the results with the team, explaining how decisions were made. This transparency built trust, especially because workers could see that their everyday tasks, from juggling multiple orders at once to lifting heavy flour sacks, had been valued.

She also committed to:

  • Reviewing the pay structure annually or when jobs change significantly
  • Using gender-neutral job descriptions for future recruitment
  • Keeping records of the job evaluation and classification process so decisions remain transparent