Person usually appointed by the government or by parliament, having a significant degree of independence and is mandated with representing the interests of the public by investigating and addressing complaints of maladministration or a violation of rights. 

See also: National Human Rights Institutions (NHRIs)

Additional notes and information

In many countries where the ombudsperson’s responsibility includes protecting human rights, the ombudsperson is recognised as the National Human Rights Institution.


Definition developed by EIGE experts.