gender-specific services established to protect and empower women survivors of intimate partner violence and their children and are tailored to their specific immediate and longer-term needs.

These services are provided by specialised staff with in-depth knowledge of gender-based violence. The types of support that such services provide include: helpline support and information, shelter/refuge and safe accommodation, short and long-term psychological counselling, legal advice, advocacy and outreach services, and services for children.